Video Records Retrieval
Time/event-based video retrieval and review supporting investigations and incident documentation.
The challenge
Finding the right footage after an incident is slow when it is spread across systems and sites.
How Provixel helps
Provixel retrieves and reviews video by time or event where systems allow, supporting investigations and documentation.
Capabilities
- Time-based retrieval
- Event-based retrieval
- Review to support investigations
- Linking footage to incident records
Workflow
- Agree who may request footage and how requests are submitted.
- Confirm access to the recording system and its retention limits.
- Receive the request with the time window, site and camera.
- Locate and review the relevant footage.
- Provide the findings in the agreed manner.
- Record the request and result alongside the related incident.
Technology compatibility
Service availability and technical functionality depend on supported infrastructure, system compatibility, connectivity and agreed operating requirements.
Reporting
Retrieval requests and outcomes recorded alongside the related incident documentation.
Related services
Incident Reporting
Structured, time-stamped incident documentation and operational summaries.
Live Video Surveillance
24/7 remote visual monitoring, event detection, verification and escalation according to defined operating procedures.
Escalation Reporting
Documentation of escalation path, actions, timestamps, outcomes and follow-up.
FAQ
Can any footage be retrieved?
Retrieval depends on recording systems, retention settings and access arrangements agreed with the client.
Is Provixel available 24/7?
Provixel's positioning is based on 24/7/365 security operations capability, subject to the agreed service scope and operating model.
Does Provixel publish pricing?
Public pricing is not published because requirements vary by scope, infrastructure, coverage and operating requirements.
Ready to extend your security operations?
Explore how Provixel can support monitoring, verification, escalation and reporting across your security operations.